Privacy Policy
EPR Horizon Ltd (“we”, “our”, “us”) is committed to protecting the privacy of individuals who visit our website, submit enquiries, request resources, or engage with our advisory services.
This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
EPR Horizon Ltd is an independent advisory and data-support platform helping UK SMEs interpret and manage their packaging responsibilities under the Extended Producer Responsibility (EPR) framework.
Contact:
info@eprhorizon.com
Information We Collect
We may collect and process the following types of personal information:
Information you provide
Name
Email address
Company name
Job title or role
Telephone number (if provided)
Details submitted via contact forms, readiness review forms, checklists, or other enquiries
b. Information collected automatically
We may collect non-identifying technical information such as device type, browser version, and pages viewed. This is handled through Framer’s built-in website functions and does not track individuals or use behavioural advertising cookies.
c. Information provided during service delivery
If you engage our paid advisory services, we may receive additional operational information such as packaging-related data.
This operational information relates solely to your business activities, not to you personally, and is processed as commercial data.
We do not collect or process:
❌ Sensitive personal data (health, ethnicity, biometrics, etc.)
❌ Payment card data on our website (payments are handled via external platforms when used)
How We Use Your Information
We process your information in order to:
Respond to enquiries or requests for information
Provide the Free EPR Readiness Review
Deliver advisory and data-support services (where contracted)
Send requested resources, tools, or follow-up materials
Improve website functionality and user experience
Share regulatory updates, insights, or newsletters (only with explicit opt-in)
We do not sell or share your personal data with third parties for marketing.
Legal Basis for Processing
We process personal data under the following lawful bases:
Legitimate Interests
For responding to enquiries, providing requested information, improving services, and understanding how visitors use our website.
b. Consent
For email updates, newsletters, or when you explicitly opt-in to receive communications.
c. Contract
Where advisory services are provided, some data processing is necessary to deliver what has been agreed.
How We Store and Protect Your Information
Data is stored securely using reputable service providers
Access is restricted to authorised personnel only
We maintain appropriate technical and organisational security measures
We retain personal data only as long as necessary for the purpose collected:
Enquiry data: typically 12–24 months
Service-delivery data: retained in line with regulatory expectations (e.g., up to 7 years for EPR-related evidence)
Marketing/opt-in emails: until you unsubscribe
Sharing Your Information
We do not sell, rent, or trade your information.
We may share data with trusted service providers only where necessary to deliver the service, such as:
Email platforms
Scheduling tools
Secure document-storage providers
Essential website infrastructure tools only
All providers operate under UK GDPR–compliant terms.
We do not share your data with compliance schemes, regulators, or government bodies unless legally required.
International Transfers
Some service providers may store data outside the UK (e.g., EEA or US).
Where this occurs, we ensure that appropriate safeguards are in place (such as Standard Contractual Clauses).
Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion (where appropriate)
Object to or restrict processing
Withdraw consent at any time (for marketing communications)
Request data portability
To exercise any rights, contact: info@eprhorizon.com
Cookies & Analytics
Our website does not use analytics cookies, advertising cookies, or tracking pixels.
Our website platform, may use limited, essential technical cookies strictly for performance and security purposes. These do not identify you and do not track your browsing behaviour across websites.
We do not use:
Google Analytics
Marketing cookies
Behavioural tracking mechanisms
Third-party advertising technologies
. Links to External Sites
Our website may contain links to third-party or government websites.
We are not responsible for their content, accuracy, or privacy practices.
Updates to This Policy
We may update this Privacy Policy periodically to reflect regulatory changes or improvements to our services. The “Last Updated” date will appear at the top of the page.
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